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Radical condor4/11/2023 ![]() Once your team starts getting the hang of being radically candid, then you can expand to other days. Start by implementing #FeedbackFriday where peers take the time to give each other thoughtful and actionable feedback. It'll take time for the culture to reset. You can't expect people to change overnight. We're starting a new company culture, one that embraces radical candor in the workplace. ![]() Remember that phrase from the beginning of the blog, "If you don't have something nice to say, don't say anything at all?" Toss it out. Finding opportunities to implement radical candor In fact, a lack of candor can hurt professionals down the road and create an environment of mistrust and fear. There's no intention of hurting the person, but rather finding room for improvement. Radical candor focuses on delivering tough feedback. Part of candor's definition is to be direct, sincere, and straightforward. It's not an excuse to be a jerk or disrespectful. Radical candor is a tool that helps guide professionals. “Caring personally makes it much easier to do the next thing you have to do as a good boss, which is being willing to piss people off.” Scott said that part of Sandberg’s bluntness came from the fact that she cared about her professional development. Let’s take a moment to distinguish the difference between radical candor and rudeness. ![]() The line between radical candor and just being rude The elements of personal investment and directly challenging the receiver. That's what makes radical candor so radical. It was because of this feedback, Scott trained with a speech coach and essentially booted the "ums" out of her vocabulary. Scott said Sandberg's blunt feedback was the "kindest thing she could have possibly done" for her career. "When you say 'um' every third word, it makes you sound stupid,” said Sandberg. Scott made a brush off gesture and responded, "Yeah, no it's verbal tic, no big deal really." At that moment, Scott describes how Sandberg stopped, looked right at her, and said her needed to be a lot more direct with her. Finally, Sandberg said, "You said 'um' a lot in there, were you aware of it?" Sandberg told Scott about what went well during the presentation and then shed light into areas of improvement. Scott recalls a specific moment after giving a successful presentation to Google executives, when her former boss, Sheryl Sandberg, asked to take a walk. Kim Scott, the founder of Candor Inc., a consulting service that helps companies build more radically candid teams, describes radical candor as personally caring and challenging the recipient of candor directly. – Sheryl Sandberg, Kim Scott's former boss What makes radical candor so radical? When you say “um” every third word, it makes you sound stupid.’” So, how do candor and radical candor differ? And, what makes it so radical? "‘You know, Kim, I can tell I'm not really getting through to you. Here's a refresher: Candor is the skill to have open, sincere, and direct communication. Up until this point, we’ve covered definition of candor and how it fits into the professional world. Pst, before we get started, check out our candor skill guide! It walks you through the do's and don'ts of candor, candid leaders, and the habits to avoid. We named dropped radical candor a couple of blogs ago, but we promised to come back. To be specific, we need radical candor now more than ever. That expectation broadens as you enter the professional world. We’re all familiar with the expression, “If you don't have something nice to say, don't say anything at all.” Moms, teachers, everyone advised that you should keep any negative comments or thoughts to yourself.
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